Privacy Policy — ik786

This Privacy Policy ("Policy") describes how ik786 ("we", "us", "our"), the operator of the platform accessible at https://ik786.cam, collects, processes, stores and protects the personal data of individuals ("you", "your", "User") who register, access or interact with the ik786 platform and services.

We are committed to handling personal data responsibly, proportionately and in accordance with the privacy principles applicable to our operations. This Policy applies to all personal data collected through the Platform — whether during registration, account management, transaction processing, customer support interactions, or passive data collection via cookies and analytics tools.

By registering an account with ik786 or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact us to close your account.

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that directly or indirectly identifies a living individual, including name, email address, date of birth, device identifiers and financial account details.
• "Processing" means any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure or deletion.
• "Data Controller" means ik786 (the Operator), which determines the purposes and means of processing Personal Data.
• "Data Processor" means any third party engaged by ik786 that processes Personal Data on its behalf, such as payment processors, KYC verification providers and analytics vendors.
• "Sensitive Data" means Personal Data that warrants heightened protection, such as government-issued identification numbers, financial data, or information about health or vulnerabilities identified through responsible-gambling monitoring.
• "Consent" means a freely given, informed and specific agreement by a User to the processing of their Personal Data for a stated purpose.
• "KYC" means Know Your Customer — identity and age verification procedures required for account compliance.
• "Third Party" means any entity other than ik786 and the User.

ik786 collects Personal Data across several categories, as described below. We apply the principle of data minimisation — we collect only what is necessary for the stated purpose.

When you create an account, we collect: full legal name, date of birth, residential address, email address, mobile phone number, username and password (stored in hashed format). This data is required to open your account and cannot be omitted.

To verify your identity and age, we collect copies of government-issued identification documents — such as a Pakistani CNIC (Computerised National Identity Card), passport or driving licence — and may request a selfie for liveness verification. KYC data is processed by our third-party verification partner and retained in accordance with applicable compliance obligations.

We collect data relating to deposit and withdrawal transactions, including payment method type, transaction amounts in PKR or applicable currency, and reference identifiers. Where familiar Pakistani payment rails such as Easypaisa, JazzCash, Raast or bank transfers via institutions like HBL, UBL, Meezan Bank or Bank Alfalah are used, we receive only the reference data necessary to reconcile the transaction — not your full wallet credentials. We do not store full card numbers, and payment data is handled in accordance with applicable payment security standards.

We record your betting history, game sessions, wagering amounts, wins, losses, bonus usage, responsible-gambling limit settings and any self-exclusion requests. This data is used for account management, fraud prevention, responsible-gambling monitoring and regulatory compliance.

We automatically collect certain technical data when you access the Platform: IP address, device type, operating system, browser type and version, session timestamps, pages visited and features used. This data is used for security, fraud prevention and platform optimisation.

When you contact our support team via live chat or email, we retain a record of the communication, including content and metadata, for quality assurance, dispute resolution and compliance purposes.

Where you have opted in to receive marketing communications, we retain your preference settings and interaction history (e.g., email opens, click activity) to manage your communications and comply with opt-out requests.

ik786 processes Personal Data on the following legal bases, depending on the processing activity:

ik786 uses collected Personal Data for the following purposes:

• Account Management: Creating, maintaining and managing your ik786 account, including authentication and access controls.
• Transaction Processing: Facilitating deposits and withdrawals, reconciling payment records, and managing PKR balances.
• Identity & Age Verification: Confirming that you meet the minimum age requirement (18+ or the higher threshold required by the operator/licence jurisdiction) and verifying your identity for compliance purposes.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, account takeover, money laundering and terms-of-service violations.
• Responsible Gambling: Monitoring betting patterns that may indicate problematic gambling behaviour; enforcing deposit, loss and time limits; processing self-exclusion requests.
• Customer Support: Responding to your queries, complaints and technical issues through live chat and email channels.
• Legal & Regulatory Compliance: Fulfilling obligations under applicable anti-money-laundering, counter-financing-of-terrorism and other regulations.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve the Platform's performance, features and user experience.
• Marketing (with Consent): Sending promotional communications, personalised offers and platform updates where you have opted in. You may withdraw consent at any time by updating your preferences or contacting support.

ik786 does not sell, rent or trade your Personal Data to third parties for commercial purposes. We may share data with the following categories of recipients, strictly for the purposes described in this Policy:

• KYC & Identity Verification Providers: Third-party services that process identity documents and perform age verification checks on our behalf.
• Payment Processing Partners: Entities that facilitate the processing of deposits and withdrawals. These processors receive only the data necessary to complete the transaction.
• Fraud Prevention & AML Services: Specialised tools and services that screen transactions and accounts for suspicious activity as required by compliance obligations.
• Analytics Providers: Platform analytics services that help us understand user behaviour in aggregated, anonymised form. We implement data minimisation measures for analytics purposes.
• Technology Infrastructure Providers: Cloud hosting, security and content delivery providers that support the technical operation of the Platform.
• Regulatory and Law Enforcement Authorities: Where required by law, court order or lawful authority, we may disclose data to competent authorities. We will notify you of such disclosure where legally permitted to do so.

All Data Processors engaged by ik786 are required to process Personal Data only in accordance with our instructions and to maintain appropriate security measures. We do not authorise Data Processors to use your data for their own commercial purposes.

ik786 retains Personal Data for as long as necessary to fulfil the purpose for which it was collected, to operate your account, and to comply with applicable legal and regulatory obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your account plus the period required by applicable compliance obligations after closure.
• KYC Documents: Retained for the minimum period required by the Operator's applicable AML/compliance obligations, typically five years from the date of the last transaction or account closure, whichever is later.
• Financial Transaction Records: Retained for the period required by applicable financial record-keeping requirements.
• Support Communications: Retained for up to five years for dispute resolution and quality assurance purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, after which we will suppress your data from marketing lists.
• Technical and Log Data: Typically retained for a rolling period sufficient for security and fraud investigation purposes, after which it is deleted or anonymised.

Upon account closure at your request, we will deactivate your account and begin the process of deleting or anonymising your data, subject to our legal obligations to retain certain records. We will inform you of the expected timeline upon receipt of a closure request.

ik786 uses cookies and similar tracking technologies to operate the Platform, personalise your experience and understand how users interact with our services. The following categories of cookies may be used:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use core Platform features. ik786 does not use third-party advertising cookies or retargeting pixels.

ik786 implements technical and organisational security measures appropriate to the nature and sensitivity of the Personal Data we process. These measures include:

• Encrypted data transmission via TLS/HTTPS for all Platform communications.
• Passwords stored in irreversibly hashed format — we cannot retrieve your plaintext password.
• Access controls limiting employee access to Personal Data on a need-to-know basis.
• Regular security assessments of Platform infrastructure and third-party integrations.
• Incident response procedures covering detection, containment and notification of data breaches.

While we take reasonable steps to protect your Personal Data, no internet transmission or storage system is entirely secure. You are responsible for maintaining the security of your account credentials. If you suspect that your account credentials have been compromised, you must contact support immediately.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay as required by applicable law.

Subject to applicable law and our legal obligations, you have the following rights in relation to your Personal Data held by ik786. To exercise any of these rights, please contact us at [email protected] with a description of your request and sufficient information to verify your identity.

ik786 may engage technology providers, KYC vendors and infrastructure partners whose servers or processing activities are located outside the country in which the Operator is based or the country from which you access the Platform. Where Personal Data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, commensurate with the sensitivity of the data.

Transfers to third-party processors are governed by data processing agreements that impose obligations consistent with the standards set out in this Policy. We do not transfer Personal Data internationally in a manner that circumvents the protections described herein.

If you believe that a minor has registered an account with ik786 using false age information, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

The ik786 Platform may contain references to third-party services, technology partners or informational resources. Where any such third-party link or integration exists, please note that this Policy applies only to data processed by ik786 directly. Third-party services are governed by their own privacy policies, which we encourage you to review independently.

ik786 is not responsible for the privacy practices, data handling or security of third-party websites, applications or services that may be linked to or integrated with the Platform.

ik786 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. The "Last reviewed" date at the top of this page will be updated to reflect the date of the most recent revision.

Where changes are material — for example, a new category of data collection, a new purpose, or a new third-party sharing arrangement — we will take reasonable steps to notify registered Users by email or by a prominent notice on the Platform prior to the change taking effect. For minor or administrative revisions, continued use of the Platform following publication constitutes acceptance.

We recommend that you review this Policy periodically to stay informed about how ik786 handles your data.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact ik786 through the following channels. We aim to acknowledge all privacy-related queries within five business days and provide a substantive response within 30 calendar days.

• Email: [email protected] — please include "Privacy Query" in your subject line for faster routing to the relevant team.
• Live Chat: Available 24/7 via the Platform (operator-provided). For data subject access requests or complex data matters, email is preferred to ensure a documented trail.

When submitting a data-related request, please include your registered email address, a description of your request and sufficient detail to allow us to verify your identity before processing the request. Do not include your password in any written communication.